Booking and patient records software for clinics
Running a clinic means running a business on top of caring for people. When records, bookings and reminders live across a paper diary, a spreadsheet and three apps, things slip and staff catch up in the evenings.
We build one home for it all: patient records, a booking system your team can trust, automatic reminders that cut no-shows, and a clear audit trail for when you need it.
What it does
Records in one place
Every patient’s history, notes, consent forms and documents in one secure record. No hunting across spreadsheets, inboxes and filing cabinets.
Bookings and reminders
Clients book online and get automatic reminders before each appointment. Fewer no-shows and fewer calls tying up your front desk.
Follow up every enquiry
New enquiries get logged and chased instead of lost in an inbox. See which leads became appointments and which still need a nudge.
Compliance and audit trails
Data stored securely with a clear record of who did what and when. When you need to show your compliance, the trail is already there.
Proof, not promises
Muscle Injury Clinic came to us needing to manage patients and the day-to-day running of the clinic in one place. We built them a CRM that holds patient records and drives the clinic’s workflow, so nothing gets dropped. We can build the same around your practice.
Related: Clinic & healthcare software and Custom software.
Ready when you are
Custom systems from £150 a month. Bespoke, human-designed websites from £2,000.
Book a free call and we will tell you honestly what is worth building, with no cost and no hard sell.
Common questions
Off-the-shelf booking software or a bespoke system for a clinic?
Off-the-shelf booking tools are fine if you only need a slot on a calendar. A clinic usually needs more, with patient records, reminders and consent tied to the booking, and that is where a build of your own pays off. We will tell you honestly when a simple tool will do and when it will not.
Can patients book online and get reminders?
Yes. Patients can see real availability across your practitioners and rooms, book the right appointment type and get reminders by text or email. That cuts no-shows and takes pressure off your reception.
Does it keep patient records alongside the bookings?
Yes. Notes, history and forms sit against each patient, so booking and records are one system rather than two. Intake forms can be completed before the visit, which saves time at the desk and keeps records tidy.
Is patient data kept secure and GDPR-compliant?
Yes. Data is stored in the UK, access is controlled by role and every record view is logged. We build it to meet GDPR, so patient information is handled properly from day one.
How much does it cost and how long to build?
We build in stages to spread the cost. It is from £150 a month, or a one-off build the clinic owns outright, with a fixed price after a short call. A first version, usually online booking and records, is normally live in weeks, then we add reminders and forms.
Can it replace the booking and records tools we use now?
In most cases yes, and we move your patient data across carefully so nothing is lost. If your card payments or a tool you rely on works well, we connect to it rather than replace it. You get one system for appointments and records instead of two that do not talk.
Helpful guides
Related solutions
See it in action: Manual Therapy UK →
