HPD, a heating and plumbing trade supplier, run their business on Shop EPOS: stock, pricing, invoices and customer accounts all live there. Their online store needed to speak the same language, not sit off to the side as a separate island.
SYNF built the integration between the two. Each trade customer’s own pricing flows from Shop EPOS straight onto the website, and their invoices, quotes and statements pull through too, so a buyer logs in and sees their prices, their orders and their paperwork in one place. Stock and accounts stay in step across the web store and the branches.
The result is one unified view of every customer, online and in-branch, and a trade store that behaves exactly like the counter.
