If you run more than one serviced apartment or short-term let, a pretty website is only half the job. You need the system that runs the operation behind it. We build both: a direct-booking website that wins the guest, and the software that handles everything once they book.
The multi-unit problem
One property, you can run on a calendar and goodwill. Several, and it starts to bite: calendars to keep in sync across channels and units, cleans and turnovers to schedule between guests, contractors to chase, owners to report to, and no single place that shows you where everything stands. Off-the-shelf platforms help, until your way of working does not fit their boxes, or the per-unit fees stack up as you grow.
The website that wins the booking
We build you a branded, direct-booking website for your apartments, so guests find you and book direct rather than only through Airbnb or Booking.com, and you keep the commission. It connects to your channels so your availability stays in sync and you never double-book.
The system that runs the operation
This is the part most web firms cannot do. We built the operations system for Blok, a Scottish serviced-apartment and holiday-let operator: properties, onboarding, cleaning and turnovers, tasks and contractors, all in one place, so nothing slips between one guest leaving and the next arriving. We can build the same around how you run yours.
Bespoke, or an off-the-shelf PMS?
Platforms like Guesty and Hostaway are a fair start if your operation fits their mould and you are happy paying per unit, every month. A bespoke build pays off when you have your own way of working, you are paying for features you never touch, or you want to own the system rather than rent it. We will tell you honestly which suits where you are.
Built for Scottish operators
Every short-term let in Scotland needs a licence, and multi-unit operators have the most to keep on top of. We build with that in mind. See our guide to Scottish short-term let licensing.
What it costs
A booking or management system starts from £150 a month, or a one-off build you own outright, and websites from £2,000. We agree a fixed price after a short call, so you know the number before you commit, and there is no per-unit fee climbing every time you add a property.
A real example
Blok Property Management SystemThe operations system behind a Scottish serviced-apartment and holiday-let manager: onboarding and every task in one place.See the case study →Common questions
We run several apartments. Can one system handle them all?
Yes. We build it around your whole portfolio, so you see every property, booking, clean and task in one place rather than juggling separate tools.
Can it keep our calendars in sync across Airbnb, Booking.com and direct?
Yes. A booking on any channel blocks those dates everywhere, so you never double-book.
How is this different from Guesty or Hostaway?
Those are off-the-shelf platforms you rent per unit. We build a system around exactly how you operate, that you own. That pays off when the off-the-shelf tools do not fit, or the per-unit fees are adding up.
Do you handle cleaning and contractor scheduling?
Yes. That is where a bespoke system earns its keep, sending turnaround jobs to the right cleaner or contractor with sign-off coming back, so nothing is missed between guests.
Can owners get their own reporting?
Yes. Owners can have their own statements and a view of how their property is doing, which saves you pulling reports together each month.
How much does it cost for a multi-property operator?
Systems start from £150 a month or a one-off build you own, with a fixed price after a short call. It scales with your portfolio, without a per-unit fee.
